FundedShield FAQ

Everything traders ask before starting.

Clear answers about execution control, plans, billing, privacy, affiliate referrals, downloads, and what FundedShield does not promise.

No broker loginYou do not need to connect brokerage credentials.
No trade signalsWe do not tell you what to buy, sell, or short.
Free planYou can start without a card.
Monthly plansPlus and Pro renew monthly until cancelled.

Product Basics

Start here
What is FundedShield?
FundedShield is a behavioral execution control system for traders. It helps you slow down, check risk, follow your own rules, and avoid impulsive trading decisions.
Is FundedShield a trading strategy?
No. It does not give entries, exits, signals, trade ideas, portfolio advice, or profit targets. It works around your behavior and execution discipline.
Does FundedShield place trades for me?
No. FundedShield does not connect to your broker, open trades, close trades, manage orders, or control your brokerage account.
Who is this for?
It is for traders who already have a strategy but struggle with revenge trading, overtrading, FOMO, rule-breaking, oversized trades, or emotional sessions.

Execution Control

How it protects
What happens when FundedShield blocks a trade?
A block or delay creates friction before emotional execution. It gives you time to pause, review the reason, and return only when your rules allow it.
Can I override a lock?
FundedShield is designed to make impulsive override harder. The exact behavior depends on the feature and plan, but the point is to protect you from fast emotional decisions.
What does the risk score mean?
The risk score is a behavioral signal based on your inputs and session state. It is not a market prediction. It reflects execution risk, not whether a trade setup will win.
Will this prevent all losses?
No. Trading always carries risk. FundedShield can reduce impulsive execution, but it cannot guarantee profits, funded account success, or loss prevention.

Plans & Features

Free / Plus / Pro
Can I start for free?
Yes. The Free plan lets you create an account and use basic risk checks without a card.
What does Plus include?
Plus focuses on full execution control, advanced behavior analysis, trade execution logs, emotional drift detection, discipline tracking, and unlimited history.
What does Pro add?
Pro adds deeper protection such as session replay, predictive outlook, and session collapse detection on top of the Plus feature set.
Can I upgrade later?
Yes. You can begin on Free and upgrade to Plus or Pro when you want the deeper controls.

Billing & Checkout

Payments
How are payments processed?
Payments are handled by Lemon Squeezy or the checkout provider shown at payment. FundedShield does not store full card details on its own servers.
Can I cancel anytime?
Yes. Paid plans renew monthly until cancelled. Cancelling stops future renewals through the billing portal or support flow.
Do you offer refunds?
Payments are final and non-refundable except where required by mandatory law. See the Terms of Service for the full billing rules.
Why did my coupon not apply?
Coupons may be limited to eligible users, specific plans, first-month payments, or active campaign windows. Affiliate coupons also require a valid active partner code.

Privacy & Data

Security
Do I need to connect my broker?
No. FundedShield does not require broker credentials and does not automatically read your real positions, P&L, balances, or orders.
What data do you store?
We store account data, app usage data, session inputs, plan status, security logs, and payment references needed to operate the service. The Privacy Policy explains this in detail.
Do you sell personal data?
No. FundedShield does not sell personal data and does not use advertising cookies.
What cookies are used?
Cookies are used for login, security, preferences, checkout state, and affiliate referral tracking where applicable.

Affiliates

Partners
Does FundedShield have an affiliate program?
Yes. Approved users can activate an affiliate profile, share a tracking link or coupon code, and see tracked clicks, signups, payments, commissions, and payout requests.
How are referrals tracked?
Referrals can be tracked through affiliate links, cookies, coupon codes, checkout metadata, and Lemon Squeezy webhook records. Tracking may fail if cookies are blocked or links are changed.
When does an affiliate earn commission?
A commission is created when a referred user completes a qualifying paid purchase and the payment webhook is recorded successfully.
Can affiliates see what the customer paid?
The affiliate dashboard is designed to show referral status and commission information, not private customer payment details beyond what is needed for partner reporting.

Downloads

Apps
Is the desktop app separate from the website?
The installed app opens the live FundedShield web system in a dedicated app window. Your account, plan, database, and Remember Me session stay synced with the secure web app.
Do I need the app to use FundedShield?
No. You can use FundedShield directly in the browser. The downloadable app is optional convenience.
Does the mobile app use the same account?
Yes. The app launchers point to the same FundedShield account system.

Technical & Support

Help
What if checkout does not update my plan?
Usually this means the payment webhook has not arrived yet or failed. Check your email, wait a moment, then contact support if access does not update.
What if I lose access after cancelling?
If your paid period ends or payment fails, your account may return to Free access while saved data remains stored according to the Privacy Policy.
How do I contact support?
Email fundedshield@gmail.com with your account email and a clear description of the issue.

Ready to protect execution?

Start free, then upgrade when you want deeper control.